Important Note: These Terms and Conditions constitute a legally binding agreement between you ("User") and k99 ("Platform"). By registering and using the k99 platform, you confirm that you have read, understood, and agree to be bound by all the terms below. If you do not agree with any part, please discontinue use of this platform.
1 Account Eligibility and Registration
To register and use the k99 platform, you must meet all of the following requirements without exception:
- At least 18 years old on the date of registration. k99 applies an identity verification process (KYC) to confirm a player's age.
- Be a legally competent individual to enter into a binding agreement in the jurisdiction of your residence.
- Not on any list of individuals prohibited by relevant authorities from participating in gambling activities.
- Provide accurate, complete, and up-to-date personal information during registration, including your full name, date of birth, phone number, and a valid email address.
- Not registering on behalf of or in the name of any other individual.
K99 reserves the right to reject any registration application or terminate an existing account if any of the above requirements are found to be unmet, without being required to provide detailed reasons.
Each user is only permitted to hold one (1) active account only. Users found to hold multiple accounts will face action including suspension of all associated accounts and forfeiture of any balances or wins.
2 Deposit and Payment Methods
K99 accepts deposits in Malaysian Ringgit (MYR) via multiple supported payment methods including DuitNow, FPX, Touch 'n Go, GrabPay, and Boost. All deposits are processed instantly and credited to your account automatically.
- The minimum accepted deposit is MYR 10 for most payment methods.
- K99 does not charge any processing fees for deposits. However, your bank or payment service provider may apply their own charges.
- All deposits must be made using a payment method registered in your own name. k99 does not accept deposits from third-party accounts.
- K99 reserves the right to conduct additional checks (including KYC checks) before processing certain deposits that exceed set limits.
- Incorrectly credited deposits or duplicate deposits must be reported to the k99 support team within 24 hours.
K99 uses 256-bit SSL encryption to protect all your financial transaction information. Your card details or banking information are not stored in k99's systems.
3 Fund Withdrawal
Players may submit a withdrawal request at any time subject to the following conditions:
- The minimum withdrawal is MYR 50 per request.
- Withdrawals may only be made to a bank account or digital wallet registered in the same name as the k99 account holder.
- Users who have not completed the identity verification (KYC) process may be subject to withdrawal limits until verification is complete.
- Any active bonus that has not yet met its wagering requirements will block withdrawals until those requirements are fulfilled or the bonus is cancelled by the user.
- K99 reserves the right to request additional supporting documents for verification purposes before approving large withdrawal amounts.
Withdrawal processing times depend on the player's VIP tier. Standard members are processed within 1–3 business days, while VIP members enjoy faster processing according to their respective tiers.
Elite and Royal Crown VIP members enjoy withdrawals processed within 1 hour or instantly. Join k99 VIP Program for better withdrawal benefits.
4 Bonuses, Promotions and Wagering Requirements
K99 offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, cashback, and other special offers. All bonuses are subject to the following terms:
- Each bonus has its own wagering requirement that must be met before withdrawals are permitted. Wagering requirements are clearly stated in the terms of each promotion.
- Bonuses may only be claimed by eligible users in accordance with the conditions set for each specific promotion.
- K99 strictly prohibits the use of certain wagering strategies (e.g., hedge betting) designed to manipulate bonus wagering requirements.
- Bonuses cannot be transferred between accounts or converted directly to cash before wagering requirements are met.
- K99 reserves the right to void bonuses and associated wins if bonus terms are found to have been abused.
- Promotions are subject to change or termination at any time without prior notice.
Make sure you read the wagering requirements of each bonus carefully before claiming it. Contact the k99 support team if you have any doubts about the terms applicable to a specific promotion.
5 Game Rules and Player Conduct
All k99 players are required to comply with the established game rules and conduct standards. Violations of any of these rules may result in account suspension or closure:
- Fraud and Manipulation — Any attempt to manipulate game outcomes, exploit system bugs, or use automated software (bots) is strictly prohibited.
- Illegal fund transfers — k99 does not permit the use of its platform for money laundering or any other unlawful financial activity.
- Unauthorized collusion — Players may not collude with other players to gain an unfair advantage in table games or live betting.
- Customer Support Abuse — Communicating with the k99 support team in an abusive or disruptive manner, or filing false complaints, is a violation of these terms and may result in action being taken.
- VPN Usage — Using a VPN or proxy to conceal your actual location in order to access k99 from a restricted region is prohibited.
K99 employs a real-time detection system to identify unusual activity. Any account suspected of involvement in activities that violate these terms will be suspended pending investigation.
6 Privacy and Data Protection
K99 is committed to protecting the privacy and personal data of all its users. Information you provide during registration and platform use is collected, processed, and stored in accordance with k99's applicable Privacy Policy.
- Your personal data is used solely for account management, identity verification, payment processing, and service improvement purposes.
- K99 does not sell or disclose your personal data to third parties for marketing purposes without your consent.
- All data is stored on servers protected with industry-grade encryption and strict access controls.
- You have the right to request access to your personal data, correct inaccurate information, and request deletion of data under certain circumstances.
For more information on how k99 handles your personal data, please refer to k99 Privacy Policy us.
7 Responsible Gaming
K99 cares about the well-being of all its users. We provide self-management tools accessible to all players to help keep gaming habits in check:
- Deposit Limit — Set daily, weekly, or monthly deposit limits to control your spending.
- Loss Limit — Set a maximum loss limit within a defined period.
- Play Time Limit — Limit the amount of time you spend on the platform per session.
- Self-Exclusion Break — Take a temporary break from the platform for 24 hours, 7 days, or 30 days.
- Self-Exclusion — The option to permanently self-exclude from the k99 platform.
If you or someone you know is experiencing gambling-related issues, please use these tools or contact the k99 support team for assistance. Responsible gaming is not just a slogan — it is k99's genuine commitment.
Read more about k99 Responsible Gaming
8 Account Closure and Service Termination
K99 reserves the right to suspend or close a user's account in the following situations:
- The user is found to have violated any of the terms and conditions stated in this document.
- The user is involved in fraudulent activity, money laundering, or any other illegal activity.
- The user provided false information during registration or the KYC process.
- Account inactive for more than 12 consecutive months.
- The account closure request was submitted by the user themselves.
If an account is closed due to a terms violation, k99 reserves the right to hold the account balance while an investigation is conducted. If the investigation finds no violation, the balance will be returned within a reasonable timeframe.
Users whose accounts have been closed due to a terms violation are not permitted to re-register using different information. k99 uses a multi-layer detection system to identify such attempts.
9 Liability Limit
To the extent permitted by applicable law, k99 shall not be liable for:
- Any loss or damage arising from service disruptions due to system maintenance, technical issues, or circumstances beyond k99's control.
- Financial losses incurred by players as a result of legitimate game outcomes.
- Any delays in processing deposits or withdrawals caused by third parties such as banks or payment service providers.
- Unauthorized access to a user's account resulting from the user's failure to keep their password confidential.
K99's maximum liability in any situation is limited to the user's actual account balance at the time of the relevant incident.
10 Terms Amendment and Change Notice
K99 reserves the right to modify, update, or improve any part of these Terms and Conditions at any time in accordance with operational needs, legal changes, or platform policies.
- Term changes will take effect immediately upon publication on the k99.phd website.
- Notice of significant changes will be communicated to users via email or in-app notification within a reasonable period before the changes take effect.
- Continued use of the k99 platform after any changes to the terms are published will be considered acceptance of the updated terms.
- The last updated date is always displayed at the top of this Terms and Conditions page for your reference.
We encourage users to review this Terms and Conditions page regularly to ensure you are always aware of the latest terms applicable to your use of the k99 platform.